When selecting the proper Customer Support Software for your firm it is recommended that you assess the features, costs, and other critical details regarding the product and vendor. Here, you can examine the parallels and disparities between Intercom Live Chat (overall score at 8.8 and user satisfaction at 87%) and Desk.com (overall score at 9.2 and user satisfaction at 90%). You may also check out their specific modules, for example tools, plans, costs, terms, etc. What is more, analyze the terms closely for information on hidden fees, including, installation, separate support plan, upgrade fees, storage fees, and other similar charges.
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